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faqs

SHIPPING

At this time shipping items for an order is not an option we offer. However, we do offer a local delivery service. For more details regarding having your order delivered please call us at the store.

REFUNDS

Our standard refund policy is thirty days in the original packaging for the vast majority of items. To receive a refund on bikes they must be returned within seven days of purchase and like new condition and subject to a restocking fee. Apparel should be returned unused. Special order items are not eligible for refunds. All refunds will be issued to their original form of payment; Cash refunds will be paid in cash up to $75. 

BIKES

RynoVelo Bikeshop carries Cannondale, Cervelo and Felt bicycles. We DO NOT carry Trek bicycles.

SERVICE APPOINTMENTS

Service appointments are required for repair services and are on a first come, first serve basis. For more details on the services we offer, visit our service page or call the store to speak with us.

PARTNERING WITH US

We love being active in the cycling community and supporting local events that bring riders together. Whether it’s

providing race-day essentials or helping enhance the overall experience, we like to partner with local race directors to make their events a success. If you're looking for a reliable partner for your next race, we'd love to connect! Reach out to us for more details on how we can collaborate.

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