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faqs

SHIPPING

At this time shipping items for an order is not an option we offer. However, we do offer a local delivery service. For more details regarding having your order delivered please call us at the store.

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REFUNDS

Our standard refund policy is thirty days in the original packaging for the vast majority of items. To receive a refund on bikes they must be returned within seven days of purchase and like new condition and subject to a restocking fee. Apparel should be returned unused. Special order items are not eligible for refunds. All refunds will be issued to their original form of payment; Cash refunds will be paid in cash up to $75. 

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BIKES​

RynoVelo Bikeshop carries Cannondale, Cervelo and Felt bicycles. We DO NOT carry Trek bicycles.

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SERVICE APPOINTMENTS

Service appointments are required for repair services and are on a first come, first serve basis. For more details on the services we offer, visit our service page or call the store to speak with us.

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PARTNERING WITH US

We love being active in the cycling community and supporting local events that bring riders together. Whether it’s

providing race-day essentials or helping enhance the overall experience, we like to partner with local race directors to make their events a success. If you're looking for a reliable partner for your next race, we'd love to connect! Reach out to us for more details on how we can collaborate.

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